1) 24 hours' notice has to be given prior to cancellation. If not the lessons will be charged.
2) Block bookings are non refundable, unless the instructor is unable to provide a lesson at all.
3) Advanced payment is required for lessons conducted outside Luton and Bedfordshire
4) Blocked bookings are non-transferable
5) It is at the discretion of the instructor to decide whether the pupil can use the cars at the driving school
6) Instructors are not liable for any vehicle breakdown, mechanical faults, any event of sickness or personal circumstances.
7) Instructors have the right to cancel or terminate lessons
8) Driving tests will be charged, regardless of cancellations
9) Any outstanding balance must be settled prior to the driving test
10) Complete payment of the test is required before the test takes place.
11) If you are late the instructor will not wait longer than 15 minutes from the scheduled time. Full charges will be applied.